GENERAL CONDITIONS OF SALES (ALPHA LANE)

Article 1: Scope of application

These general conditions of sale apply to all transactions concluded through the websites of Alpha Lane network. Is considered as "client" any natural or legal person making with the company Alpha Lane an order validated via our secure payment platform, or by check or cash.

Age restrictions apply: The company Alpha Lane only accepts clients over 16 years old (for physical and electronic products) and over 18 years old (for services: coaching, workshops, seminars). We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not of a shocking nature, we prefer to target a mature audience capable of understanding the implications and responsibilities of the business world. Any subscriber to the newsletter who does not meet these criteria (age over 16) will be immediately deleted from our database as soon as this is brought to our attention. Likewise, any customer who does not meet these criteria will be immediately reimbursed and a return of the product (s) concerned will be required.

Any order placed on a site belonging to the company Alpha Lane implies full and unreserved acceptance of these general conditions of sales.

The prices are indicated in Pound Sterling all taxes included, excluding shipping and processing of your order. The price of items can be changed at any time. However, the price applied to an order will be that announced at the time of the order.

Payment is due immediately on the date of the order, including for pre-order products. You can pay by credit card. Secure online payment by credit card is made through the company Stripe. The information transmitted is encrypted by software in the rules of the art and cannot be read during transport over the network. Any guarantee as to the security of this system is entirely the responsibility of the company Stripe and cannot be attributed to us.

Some of the products sold by the company Alpha Lane are subjected to a guarantee. If a product sold by the company benefits from a guarantee, such guarantee will always be explicitly described on the selling page associated with this product. If no guarantee is mentioned on a selling page, it means that the product that is promoted on this page is not subjected to any guarantee. The duration of guarantees is systematically mentioned on the selling pages of each individual product sold by the company, in case the products do benefit from such guarantee. Within this duration, customers have the right to be reimbursed if they are not satisfied with the products, and the company will do everything necessary to process such reimbursement in a timely fashion. Beyond this duration (which is again explicitly mentioned on the pages of each product that is subjected to a guarantee), the guarantee expires, and the company has no obligation to reimburse customers asking for a cash back. Hence, reimbursement can only be made within the duration defined by the guarantee of each product, in case products do benefit from any kind of guarantee.

For instance, if the product benefits from a 3-month money-back guarantee, the client is eligible to receive a full refund for the product in case he is not satisfied, within three months following the acquisition of the product. The company Alpha Lane will then proceed to a full refund, within 48 hours following the refund request. Assuming the product was priced at £399 at the moment of the purchase, the client will receive a £399 refund.

In accordance with the Data Protection Act of 6 January 1978, you have the right to access and rectify personal data concerning you. We declare all of our files to the National Commission for Data Protection. By adhering to these general conditions of sale, you acknowledge having read our personal data protection policy and consent to our collection and use of this data. By entering your email address on one of our network sites, you will receive emails containing information and / or promotional offers concerning products published by the company Alpha Lane or by other partners. You can unsubscribe at any time. You just have to click on the link at the end of our emails. This link is preceded by the words “To unsubscribe or change subscriber options visit:” (understand: to unsubscribe or change your registration options, click below).